My garage door was not responding to the remote after a power failure. I rang OPS and instead of making an appointment to come out, Peter patiently walked me through how to fix it on the phone. So impressed by this simple act of professionalism and honesty. Will definitely be using them in the future
We need a company that can assist us from time to time with any urgent call outs on the Sunshine Coast and there is no other door company I would use! Pete & Laurence have a wealth of knowledge and experience and have never let us down.
Great job guys and great communication! Can’t believe you got this door back up & running so quick!
My name is Steve Coleman and I must say that it is a pleasure to write this.
From the very moment I contacted OPS my experience was first class.
Kaz was an absolute star and helped me at every stage, never promising what she could not deliver and keeping me fully informed at every stage.
Once my order was placed, I was contacted again just as a courtesy.
When the door and power unit came in, i again was informed and a convenient date was arranged.
Pete, who measured up was also great to deal with. WHEN THEY SAY THEY’II TURN UP…THEY WILL.
Fitting the door and installing the power unit was fuss free, professionally done and the site was left immaculately.
I would not hesitate to recommend OPS to either friends or family.
GREAT JOB GUYS.
There service is first class.
This company has very poor communication. It took me three attempts to get in contact with them to service 2 garage doors on an investment property. One week after the service I was notified by the tenants the doors were having more issues than before when I asked OPS to go back and fix the issue I was told it would keep happening and they need to be replaced (information I would have liked to have know before I paid for a service) also they did not return to fix the issue as asked
Suffered an electricity blackout that caused the garage panel door not to work after power was restored. A quick call to OPS got Lawrence who took considerable time giving me trouble shooting tips unfortunately without result. As it was a Friday afternoon we,(our complex in Sunshine Beach ), were resigned to the door being stuck open all weekend. This would have been a major security worry.Fortunately I received a call from Lawrence telling me he had diverted Peter,(another company technician to visit us and repair the door. This he did in very quick time. Always refreshing to have an enthusiastic , efficient and friendly team.
Peter from OPS Services did a great job replacing the garage door opener motor on our extra-tall garage door, which had burnt out. Peter arrived on time and was knowledgeable and friendly. Highly recommend OPS Services.